For more information on the Windows Registry Editor and how to back up and restore it, refer to Microsoft Article ID 256986 “Description of the Microsoft Windows registry” at Microsoft Support. Make sure you back up the registry before modifying it. The Windows registry contains information critical to your computer and applications. Quest does not provide support for problems that arise from improper modification of the If for some reason you need to revert to the initial state, import the previously exported registry subkey and bounce the Volume Shadow Copy service. You want to quickly clarify if it is a part of the issue you are. Check and see if the provider is gone from: vssadmin list providers You suspect that an unecessary VSS provider has been inadvertently installed on the system.It may be stopped to begin with, that’s okay. Open Windows services and restart the “Volume Shadow Copy” service.
Delete the unnecessary provider GUID subkey and close the registry.I had an issue with my file server on Oct 27th. Im using Symantec Backup Exec 2014 backing up from the file server to a NAS device. I have re-registered the VSS service and Im still getting the failures. Once you find the right GUID export the whole GUID and export it so you can revert the operation if needed. I see the application logs that say the VSS shuts down in the middle of the job and causes the failures.Click on the top GUID in the list and in the right-hand pane the Default string should have the name of the provider.Expand Providers and you should see three keys: Enum, and two GUID’s (Long strings of letters and numbers).Browse to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS\Providers\.‘Dell EqualLogic VSS HW Provider’) now got to the Registry To resolve this issue, you need to determine what unnecessary VSS providers are present, remove them and revert to the previous status (if necessary).Īfter you get the list of providers, identify the unnecessary ones (i.e. Storage Performance and Utilization Management.Information Archiving & Storage Management The installation of AWS, as provided with Backup Exec 16 Feature Pack 1, into a VM running VMware Tools 10.Hybrid Active Directory Security and Governance.Starling Identity Analytics & Risk Intelligence.One Identity Safeguard for Privileged Passwords.
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